Now open to cleaning companiesTry free
Friday tips

Tip 3 of 10

WhatsApp is not a customer list

Work out what the enquiries that slip through WhatsApp are worth.

Your enquiries

Example figures

Change any number to match your business.

0200
0%100%
0%100%
£0£1,000

Your own guesses. Being honest about how many enquiries go unanswered is the useful part.

Jobs a month a follow-up could win

1

Worth a month
£80
Worth a year
£960

Try this week

  1. 1Bring everyone in at once: connect your WhatsApp Business number, or export the chats you care about.
  2. 2Mark anyone who asked for a quote but never booked. A friendly follow-up wins a share of them back.
  3. 3Keep chatting on WhatsApp as usual. The list is for remembering, not for replacing the conversation.
Next tipStop the wasted trips